{"id":293700,"date":"2025-05-12T11:03:01","date_gmt":"2025-05-12T09:03:01","guid":{"rendered":"https:\/\/coaching-leman.ch\/non-classifiee\/competences-relationnelles\/"},"modified":"2025-05-22T20:04:24","modified_gmt":"2025-05-22T18:04:24","slug":"interpersonal-skills","status":"publish","type":"post","link":"https:\/\/coaching-leman.ch\/en\/training\/interpersonal-skills\/","title":{"rendered":"Interpersonal skills"},"content":{"rendered":"<h2><strong>Interpersonal skills: for constructive exchanges<\/strong><\/h2>\n<h3><strong>Developing quality relationships, promoting cooperation, acting with impact<\/strong><\/h3>\n<p>Interpersonal skills are central to the quality of professional interactions. They enable you to create a climate of trust, promote cooperation, manage disagreements with respect and get your message across clearly and convincingly.<\/p>\n<p>Listening, empathy, assertiveness and the ability to give useful feedback are essential collective skills for communicating with ease, contributing positively to team dynamics and resolving tensions constructively.<\/p>\n<p>This training course aims to develop these key skills through a practical and interactive approach tailored to the specific situations encountered by participants.<\/p>\n<h3><strong>Here are the main benefits of the training course<\/strong><\/h3>\n<h4><strong><br \/>\n1. Develop active listening and empathy<br \/>\n<\/strong><\/h4>\n<p>Knowing how to listen actively, without interrupting or judging, enables you to better understand the needs and points of view of others. Empathy promotes respectful communication and builds trusting relationships.<\/p>\n<h4><strong> 2. Strengthen assertive communication<br \/>\n<\/strong><\/h4>\n<p>Expressing your ideas, needs and limits clearly and respectfully, without aggression or passivity: assertiveness is a key skill for balanced and constructive exchanges.<\/p>\n<h4><strong> 3. Give and receive feedback constructively<br \/>\n<\/strong><\/h4>\n<p>Feedback is a powerful lever for helping people and relationships to progress. This training course teaches methods for giving useful, motivating and respectful feedback, and for receiving feedback with an open mind.<\/p>\n<h4><strong> 4. Have a positive impact in your interactions<br \/>\n<\/strong><\/h4>\n<p>By developing their interpersonal skills, participants strengthen their ability to influence others positively, gain support and actively contribute to a healthy and cooperative working environment.<\/p>\n<h3><strong>Course<\/strong><\/h3>\n<p>The training course is based on practical input, interactive exercises, role-playing and discussions between participants to help embed learning in everyday working life. It encourages experimentation, taking a step back and individual reflection.<\/p>\n<h3><strong>Format<\/strong><\/h3>\n<ul>\n<li>Training offered over <strong>1 to 2 days<\/strong>, adjustable according to specific needs<\/li>\n<li>Possibility of adapting the programme to <strong>half-days<\/strong> or around specific themes (listening, assertiveness, feedback, etc.)<\/li>\n<li>Approach adaptable to the context of the teams<\/li>\n<\/ul>\n<p>This course is delivered in French and English<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The programme \u2018Interpersonal skills: for constructive exchanges\u2019 aims to strengthen the essential skills that facilitate effective communication, harmonious collaboration and quality working relationships. By drawing on emotional and behavioural skills, participants develop their listening skills, assertiveness, ability to give and receive feedback, and their impact in exchanges. This practical, interactive approach enables participants to act appropriately, even in delicate situations.<\/p>\n","protected":false},"author":1,"featured_media":603,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"powered_cache_disable_cache":false,"footnotes":""},"categories":[42],"tags":[],"class_list":["post-293700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training"],"acf":[],"_links":{"self":[{"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/posts\/293700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/comments?post=293700"}],"version-history":[{"count":4,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/posts\/293700\/revisions"}],"predecessor-version":[{"id":295884,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/posts\/293700\/revisions\/295884"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/media\/603"}],"wp:attachment":[{"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/media?parent=293700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/categories?post=293700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coaching-leman.ch\/en\/wp-json\/wp\/v2\/tags?post=293700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}